CallMerlinDocs
Features

Billing

Manage subscription, invoices and minute usage.

Billing

On the billing page you manage your subscription and view your usage.

Subscription

Your plan includes a fixed number of minutes per month. Overage is billed per minute.

Minute calculation

SituationBilled
Pure chat (text only)0.5 minutes
Chat + webcall0.5 min + webcall minutes
Pure webcallWall clock duration
Phone callWall clock duration

Prepaid bundles

Prepaid bundles are used first before additional costs are charged via Stripe.

Budget cap

Set a budget cap to prevent unexpected overage costs. When the cap is reached, new sessions are blocked.

Invoices

Invoices are automatically generated by Stripe at the end of each billing period. You can view and download them in the dashboard.

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